Datalumo is commercial software. You buy a license, run it on your own server, and own your data. This page explains how the license works in practice. For prices and to buy, see the website.
One license runs one instance: a single Datalumo deployment, with your own data, keys, and admin access. A license is annual. For the term it includes:
- The software and all updates.
- Support.
When it renews, you keep getting updates and support. If you let it lapse, your instance keeps running on the last version you installed, but you stop receiving updates.
You get a license key (dl_lic_…) when you buy. The installer asks for it, uses it to pull the image, and stores it with your instance. Keep it somewhere safe, the same way you would an API key.
On first install, your instance registers an activation with the Datalumo portal: a record that this license is running here. This is how a license maps to one instance. The check carries your license and activation identifiers only, never your content. See Your data and privacy.
Updates reuse the same activation, so upgrading does not consume another instance. (The update process handles this for you.)
Each instance needs its own license. If you run several, for different sites or different customers, you have two options:
- Buy a license per instance.
- Talk to us about a multi-instance or agency arrangement if you run many.
Running multiple instances on one server is fully supported. See Reverse proxies and multiple instances for how, and the licensing rule above for what each one needs.
Moving to a new server is fine. Install on the new server with the same license key, point your domain at it, and retire the old one. If an activation gets stuck, contact support and we'll reset it.