Datalumo
Chatbase alternative

Datalumo vs Chatbase

Chatbase builds a chatbot. Datalumo builds a chatbot and the search box next to it, from the same content. You pay less per answer, and when the answers run out, your site keeps working.

Try for free See pricing
Free for 14 days, no card needed.
More for less 1,500 AI answers for $29 a month.
Search included A search widget too, unlimited on every paid plan.
No dead ends Out of answers? Widgets fall back to plain search.
Side by side

How they compare

Chatbase facts checked on October 2, 2026, from their public pricing and product pages. Spot something out of date? Tell us.

Entry plan Datalumo: $9 a month for 200 answers, or $29 for 1,500. Chatbase: Hobby: $40 a month for 700 message credits ($32 a month billed yearly).
What one reply costs Datalumo: One answer, whichever AI model replies. Chatbase: 1 to 6 credits, depending on the AI model. Actions can use extra credits.
Mid plan Datalumo: Max: $59 a month for 3,500 answers. Chatbase: Standard: $150 a month for 4,000 message credits ($120 a month billed yearly).
Remove the badge Datalumo: Included from Pro ($29 a month). Chatbase: An add-on at $99 a month.
Site search Datalumo: A search widget on the same knowledge base. Unlimited, it never uses answers. Chatbase: Chat only.
Out of answers Datalumo: Widgets switch to plain search until the month resets or you upgrade. Chatbase: Auto-recharge at $40 per 1,000 credits. Those credits do not expire.
Channels Datalumo: Your website: chat and search widgets, the WordPress plugin, and an API. Chatbase: Website, plus WhatsApp, Messenger, Instagram, and Slack from the Hobby plan up.
Integrations Datalumo: Chat actions: live web lookups and signed webhooks to tools you already use. Chatbase: Custom API actions and many built-in integrations. Zendesk, Intercom, HubSpot, and Salesforce need the Standard plan or higher.
Trial Datalumo: 14 days free, no card needed. Chatbase: A free plan with 50 credits a month, and a 7-day trial on paid plans.
Which one fits

Both are good. They fit different jobs.

Choose Chatbase if

  • You want your bot in WhatsApp, Messenger, Instagram, or Slack.
  • You need ready-made handoff to a helpdesk like Zendesk or Intercom.
  • You want many built-in integrations without setting up webhooks.

Choose Datalumo if

  • You want a chatbot and better site search, from one place.
  • You want more answers for your money.
  • You do not want a badge, or a $99 add-on to remove it.
  • You want your site to keep working when the answers run out.
  • You run WordPress and want its search to understand questions.
Switching

Move over in an afternoon

Use the same content you gave Chatbase. There is nothing to export.

  1. 01

    Add the same content

    Point Datalumo at your website, upload the same files, or connect WordPress.

  2. 02

    Set the tone

    Pick a persona, choose strict or balanced answers, and add your own instructions.

  3. 03

    Swap the snippet

    Replace the Chatbase script with the Datalumo one. Add the search widget while you are there.

Questions

Frequently asked

Or ask the chatbot in the corner. It runs on Datalumo.

For most sites, yes. Datalumo Pro gives you 1,500 AI answers for $29 a month. Chatbase Hobby gives you 700 message credits for $40, and one reply uses 1 to 6 credits depending on the AI model. Datalumo also includes site search and removes the badge from Pro.

One AI chat reply or one AI search summary. Plain search is unlimited on every paid plan and never uses answers.

Nothing breaks. Your widgets switch to plain search, so visitors still find what they need. AI answers come back when the month resets or you upgrade.

No. Datalumo lives on your website. If you need those channels, Chatbase is the better fit.

Yes. Chat actions can send a few fields to a webhook you set, such as your helpdesk, your CRM, n8n, or Make.

No. Add your content, create a chat widget, and paste a short snippet in place of the Chatbase one.
Keep exploring

More of Datalumo

AI chatbot for your website A chatbot that answers from your pages, docs and files, with citations. Learn more › AI search for your website Semantic and keyword search over your content, not only page titles. Learn more › Embeddable AI widget Chat, search, or both from one snippet. Bubble, sidebar, inline, or headless. Learn more › WordPress search that understands the question Rank your theme search from the posts you already have. Chat and summaries are extra. Learn more ›

A chatbot and search that know your content

Try it free, or poke around the docs. No card required.

Try for free Read the docs

Free for 14 days. No card needed.